Mercure Queenstown Resort, Queenstown ➤ Reviews, Rooms & Prices 2025

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Mercure Queenstown Resort Exterior photo

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Key details

About the Hotel

Sainsbury Road, Queenstown, New Zealand, 9197

Very good

7.9

8.7

/10

3.2

4.0

“The hotel is perfectly situated just a short walk from the vibrant downtown area, making it easy to explore all the local attractions.”view full review

Mercure Queenstown Resort offers exceptional views over Lake Wakatipu and the Remarkables Mountain range, along with a range of hotel services and facilities for families, groups, and couples. This 4-star Queenstown hotel features an outdoor heated pool, a spa, and two restaurants with local and international cuisine.

Rooms & Business Facilities

Rooms at Mercure Queenstown Resort feature views of Lake Wakatipu or tranquil gardens, equipped with amenities such as an LED TV with satellite channels, tea/coffee making facilities, and a refrigerator. The hotel also has well-appointed conference rooms accommodating groups from 10 to 100, and an on-site business center for professional needs.

Dining Options

Dining options include Rises Restaurant, which serves a hearty alpine buffet breakfast and à la carte dinner at South Eatery, showcasing local produce and wines in a panoramic setting. The relaxing alpine-themed Lounge Bar offers cocktails and snacks in a cozy atmosphere with an open fireplace.

Leisure & Activities

Leisure amenities at Mercure Queenstown Resort include an outdoor pool, a heated spa pool, sauna, and two tennis courts. Guests can also enjoy easy access to activities such as skiing at Coronet Peak and soaking in the Onsen Hot Pools, both within a short drive from the hotel.

Location & Transportation

The hotel is strategically located with convenient access to public transport, with the InterCity Bus Stop just a 2-minute walk away and the Skyline Gondola within an 8-minute walk. Popular local attractions such as Queenstown Gardens and various dining and retail options are within a short drive.

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Select your room type

Mercure Queenstown Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Lake View Room Two Queen Beds

2 persons

280 sq. feet

2 King Size Beds

Shower

Heating

room details

Superior Lake View Room Two Queen Beds

2 persons

315 sq. feet

2 King Size Beds

Shower

Heating

room details

Superior Lake View Room King Bed

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Garden View Room Two Double Beds

2 persons

270 sq. feet

2 Double beds

Shower

Heating

room details

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Facilities

Mercure Queenstown Resort offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

“The breakfast spread was amazing, featuring fresh fruits and made-to-order omelets that kickstarted my day perfectly.” view full review

Cozy Atmosphere

“The room was incredibly cozy, with soft bedding and ambient lighting that made it a perfect retreat.” view full review

Impressive Shower

“The shower had excellent water pressure and a rainfall showerhead, providing a refreshing experience after a long day.” view full review

Accessible Amenities

“The bathroom was well-equipped with grab bars and a spacious layout, ensuring ease and comfort.” view full review

Facilities: Very good

7.9/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Lift
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Skiing
Hiking
Cycling
Bowling
Mini golf

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa lounge
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Mercure Queenstown Resort Location

Sainsbury Road, Queenstown, New Zealand, 9197

Map view

Sainsbury Road, Queenstown, New Zealand, 9197

City landmarks

Cable Car

Skyline Queenstown

1.5 mi

Garden

Queenstown Garden

1.3 mi

Zoo

Kiwi and Birdlife Park

1.5 mi

Landmark

Lake Wakatipu

1.3 mi

Square

Queenstown Mall

1.3 mi

Landmark

William Gilbert Rees Statue

1.1 mi

Landmark

Moa Statue

1.2 mi

Landmark

Skyline Gondola and Luge

1.4 mi

Theme Park

Fear Factory Queenstown

1.2 mi

Landmark

G Force Paragliding

1.5 mi

Gallery

Central Art Gallery Queenstown-Julia Milley

1.0 mi

Theme Park

Shotover Canyon Swing

1.3 mi

Landmark

Flyboard Queenstown

2700 ft

Landmark

Southern Lakes Heliski

1.4 mi

Landmark

Richard Cogar Bryant

2600 ft

Gallery

Artbay Gallery

1.1 mi

Landmark

Lookout for Cecil Peak & Double Cone

3000 ft

Landmark

AJ Hackett Bungy

1.3 mi

Gallery

Silver Fern Gallery

1.2 mi

Public Building

Queenstown Lakes District Council

1.1 mi

Church

St Peter's Anglican Church

1.5 mi

Gallery

Ivan Clarke Gallery

1.4 mi

Landmark

Vesta Design

1.4 mi

Landmark

Hetties Rock & Crystal Shop

1.3 mi

Landmark

Old power house

4000 ft

Cemetery

Queenstown Cemetery

1.5 mi

Landmark

Queenstown Underwater Observatory

1.3 mi

Landmark

Gilly's Point

1.3 mi

Landmark

Luge Queenstown

2.2 mi

Nearby

Mt Crichton Loop Track

1400 ft

Restaurants

South Eatery

300 ft

Sainsbury Road Fernhill Private Bag 50071

Rises

400 ft

21 Sainsbury Road

VKnow

2900 ft

155 Fernhill Rd

Getting around

City Centre

Queenstown24 min · 1.2 mi

Airports

Queenstown (ZQN)15 min · 6.2 mi

Te Anau Manapouri (TEU)270 min · 111.5 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at NZD 15 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of NZD 32 per person per day.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Italian, Portuguese, Japanese, Korean, Hindi

Number of floors:

Number of rooms:

148

Reviews and Ratings

Feedback about Mercure Queenstown Resort from previous guests about their experience.

Review score

Based on 624 verified reviews

7.9/10

Very good

80%

Recommend

Breakfast

7.6/10

Cleanliness

8.3/10

Comfort

8.4/10

Facilities

7.9/10

Free Wi-Fi

7.6/10

Location

8.4/10

Paid Wi-Fi

6.9/10

Staff

8.6/10

Value for money

7.5/10

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